Privacy Policy
1. Information We Collect
When you submit a lead form through our advertisement on Facebook or Instagram, we collect the following information:
- Contact Information: Full name, email address, phone number
- Wedding Details: Wedding date, venue/location, estimated guest count
- Planning Information: Photography budget range, whether you have a wedding planner, wedding priorities
- Preferences: Communication preferences and any additional information you voluntarily provide
2. How We Use Your Information
We use the information you provide to:
- Deliver your requested free wedding planning guide via email
- Contact you via phone, text (SMS), or email regarding your wedding photography inquiry
- Provide personalized wedding planning advice and consultation
- Send relevant tips, resources, and updates about our services
- Improve our services and understand our audience better
3. Communication Consent
By submitting this form, you agree that Pixel Parchment may contact you via:
- Email at the address you provided
- Phone/SMS at the number you provided
- Other channels as appropriate to respond to your inquiry
You can opt out at any time by:
- Replying "STOP" to any text message
- Clicking "unsubscribe" in any email
- Emailing us at hello@pixelparchment.com
4. How We Share Your Information
We do not sell your personal information to third parties.
We may share your information with:
- Service providers who help us deliver services (email platforms, CRM systems, scheduling tools)
- Legal authorities if required by law or to protect our rights
All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce our agreements
If you request deletion of your data, we will delete it within 30 days unless we are legally required to retain it.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information (subject to legal exceptions)
- Opt-out of marketing communications
- Object to certain processing activities
To exercise these rights, contact us at hello@pixelparchment.com.
8. Third-Party Links
Our communications may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website at www.pixelparchment.com/privacy with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect, use, and share
- Right to request deletion of your personal information
- Right to opt-out of the sale of your personal information (we do not sell your information)
To exercise these rights, email hello@pixelparchment.com.
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right to access, rectify, or erase your personal data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
Our lawful basis for processing your data is your consent, which you provide when submitting the lead form.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Pixel Parchment
Email: hello@pixelparchment.com
Website: www.pixelparchment.com